About this role
We are seeking a Storage Facility Assistant to join our team at Burbank Group.
This role is all about supporting the day-to-day operations of our storage facility. You'll be the friendly face greeting customers, handling enquiries, processing payments, and keeping the site clean, safe, and well-presented.
Key Responsibilities:
* Provide friendly, professional service to customers in person and over the phone.
* Assist with general admin tasks and daily accounting processes.
* Process payments and issue receipts.
* Support customers with truck and van rentals.
* Maintain the hire schedule and operate the lift safely.
* Keep the facility clean, tidy, and hazard-free.
* Follow open/close procedures and ensure site security.
About us
Burbank Group is a dynamic and fast-paced company that values excellent customer service.