Client Care Officer Opportunity
We are seeking a friendly and organised individual to fill the role of Client Care Officer.
This position involves creating a smooth and welcoming experience for families at our clinic.
Key Responsibilities:
* Welcoming families and ensuring they feel comfortable and supported
* Managing reception duties with professionalism and a warm smile
* Handling bookings, payments, and client records with accuracy
* Answering phones, emails, and messages in a timely manner
* Supporting the clinical team and practice manager with tasks that keep the clinic running smoothly
Requirements:
* Approachable, friendly, and professional demeanor
* Organised and able to keep track of details in a busy environment
* Confident communicator, both face-to-face and over the phone
* Reliable and flexible, happy to jump in and help where needed
* Team player who brings good energy to the workplace
We offer a positive and friendly work environment that values your contribution. You will also receive full training and ongoing support and mentoring.
Benefits
You will have the opportunity to work in a supportive team and make a difference in people's lives.
The ideal candidate will be passionate about delivering exceptional customer service and making a positive impact on our community.
A competitive remuneration package is available to the successful candidate.
We encourage applications from individuals who share our vision and values.