Job Overview:
This role is an excellent opportunity for a skilled Parts Interpreter to join our team. You will be responsible for delivering exceptional customer service and support while managing inventory and order parts.
Key Responsibilities:
* Interpret Parts Requirements: Work closely with customers and service technicians to understand their needs and provide accurate solutions.
* Customer Service: Deliver top-notch customer service, ensuring timely responses to inquiries and resolving issues efficiently.
* Inventory Management: Effectively manage inventory levels, ordering parts as needed to meet customer demands.
* Administrative Support: Assist with general administrative tasks, ensuring seamless day-to-day operations.
Requirements:
To succeed in this role, you must have:
* Experience: A proven track record in parts interpretation, preferably in the agricultural or construction industry.
* Communication Skills: Excellent communication and organisational abilities to effectively interact with customers and internal stakeholders.
* Licence: A current and valid driver's licence.
* Attitude: A proactive and problem-solving attitude to tackle challenges and deliver results.
RDO Benefits:
We offer a comprehensive benefits package that includes:
* Employee Assistance Program: Access to 8 streams of support across all aspects of your life — for employees and immediate families.
* Wellness Hub: Dedicated programs supporting total quality of life.
* Study Leave: Paid study and leave for approved courses.
* Community Leave: Paid time to give back to local organisations and charities each year.
* Shopping Discounts: Permanent discounted shopping and exclusive employee benefits via reward gateway and directly with many retailers including Private Health.
* Milestone Gifts: Anniversary and milestone gifts and awards.
* Paid Parental Leave: 12 additional weeks paid for primary caregivers and 2 additional paid weeks for secondary caregivers.
* Exclusive Discounts: Significant celebration gifts for personal milestones such as births and marriages.
* Machinery Discounts: Exclusive staff discount on machinery, products, and merchandise.