Pet Aftercare Support Specialist
We are seeking a highly skilled and compassionate Pet Aftercare Support Specialist to join our team. As a Pet Aftercare Support Specialist, you will play a critical role in supporting clients through the pet aftercare process, providing expert guidance and advice every step of the way.
The ideal candidate will have excellent communication skills, be able to work independently, and have a strong ability to empathize with clients during difficult times. You will also be responsible for managing client enquiries, coordinating information between teams, and ensuring smooth service delivery.
About this role:
* Provide expert guidance and advice to clients throughout the pet aftercare process
* Manage client enquiries and resolve issues in a timely manner
* Coordinate information between teams to ensure smooth service delivery
Responsibilities include:
* Providing expert guidance and advice to clients
* Managing client enquiries and resolving issues in a timely manner
* Coordinating information between teams to ensure smooth service delivery
Requirements:
To be successful in this role, you will need to possess:
* Expert knowledge of pet aftercare services and processes
* Strong organisational skills and attention to detail
* Ability to work independently and as part of a team
Benefits:
This is an exciting opportunity to join a dynamic team and make a positive impact on the lives of those who have experienced the loss of a pet. You will receive:
* A competitive salary and benefits package
* Opportunities for professional growth and development
* A supportive and inclusive work environment
About Us:
We are a leading provider of pet aftercare services, dedicated to supporting families through their most difficult times. Our team is passionate about delivering exceptional customer service and making a difference in our community.