About Peoplebank
Peoplebank, part of RGF Staffing ANZ, is a leading talent solutions provider. We place the brightest IT & digital professionals into some of the region's top employers. We are expert recruiters who have been placing IT & digital specialists with the most dynamic and recognised organisations in the Asia Pacific region for over 34 years.
About The Role
Our client, a global leader in intelligent data infrastructure and cloud‐led storage solutions, is seeking a Part‐Time IT Support Technician to support their Canberra‐based team. This is a long‐term contract role initially 12 months with likely extension of up to 2 years (ongoing requirement with extension options), located at our client's Canberra office with in‐person attendance required initially and potential for limited work‐from‐home flexibility (e.g. 1 day per week) once established.
As The Selected Candidate, You Will
* Provide in‐person and remote IT support to end users in Canberra and interstate
* Troubleshoot desktop hardware and software issues across MacOS and Windows 11
* Support Microsoft O365, Zoom, and other business applications
* Act as a point of contact for IT‐related queries and incidents via the global helpdesk
* Image, configure, and deploy Mac laptops and some Windows devices
* Work on assigned incidents and service requests
* Assist with IT inductions for new starters
* Maintain asset registers and track IT equipment
* Support procurement activities including vendor engagement, quotes, and ordering
* Participate in occasional IT projectsBuild strong relationships with end users with a strong focus on customer service
* Provide guidance on IT best practices and security policies
To Be Successful In This Role You Should Have
* Previous experience in IT Support / Helpdesk / Desktop Support roles
* Hands‐on experience supporting MacOS and Windows environments
* Experience with Microsoft 365 and common business applications
* Strong troubleshooting and problem‐solving skills
* Excellent communication and customer service skills
* Ability to work independently and manage priorities
* A proactive, self‐starter attitude
It Is Desirable If You Have
* Experience in device imaging and deployment
* Experience supporting hybrid or enterprise environments
* Familiarity with asset management and procurement processes
* Previous experience working in large enterprise environmentsExposure to ITIL processes or ticketing systems
Eligibility Requirements
* Open to Australian Citizens, Permanent Residents, and visa holders with full working rights
* No security clearance required for this role
Benefits Of Being a Peoplebank Candidate
* Personalised Attention: You'll be assigned a dedicated Account Manager to support your unique needs.
* User‐Friendly Services and Ongoing Support: Easy online timesheet lodgement, plus full access to contractor care, payroll, and admin support throughout your contract.
* Choice and Flexibility: A wide variety of contracting options tailored to your preferences and circumstances.
* Industry‐Leading Payroll Services: Enjoy the reliability of accurate, on‐time weekly payments.
* Contractor Satisfaction Focus: Our goal is to be your top choice for IT contracting and permanent roles—with your success at the centre of everything we do.
Apply now
Contact Mariz Arroyo at quoting Job Reference: # 270203.
Applications close
April 3, 2026, Friday
Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we're here to support you.
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