Overview
Room Service Attendant Winstar World Casino & Resort
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Responsibilities
- Deliver and serve guests their food and beverage in an efficient and courteous manner
- Interact with guests to assure guest satisfaction
- Provide guests with personal service and an attention to detail that will exceed their expectations
- Answer phones and greet guests while accurately recording orders in Point of Sale
- Have a thorough understanding and knowledge of all food and beverage items on the menu
- Provide guidance to guests including dining options and general attraction information
- Work as a team with fellow associates and other service departments/areas
- Respond appropriately to guest requests and communicate guest requests to Kitchen immediately
- Responsible for maintaining the overall cleanliness of the kitchen, work and service areas
- Complete duties as assigned by Supervisor
Qualifications
- Must have two (2) to three (3) years working in a fast paced high-end club or restaurant
- Previous Server or Room Service experience preferred
- High school diploma or equivalent; some college preferred
- Strong customer service skills
- Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
- Ability to retain and recite menu details
- Ability to interact with co-workers to assure compliance with company service standards
- Ability to multitask in a fast paced, team-oriented setting
- Must be able to carry three entrée plates at the same time for long distances
- Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds
- Ability to work long hours and flexible shifts including mornings, nights, weekends and holidays
- Mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing and pulling for extended periods
Equal Opportunity
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Entertainment
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