Take Your Career to New Heights with Highpoint Access & Rescue
At Highpoint Access & Rescue we are expanding our business and are looking for a Production Support team member.
At Highpoint Access & Rescue, we're experiencing rapid growth — and we're looking for a Production Support Team member who is ready to deliver exceptional results and be a part of the most dynamic work in QLD and NSW.
We are currently recruiting for Permanent Full-time, Monday–Friday position based in Rockhampton QLD.
Why Highpoint Access & Rescue?
Because we're not just another access company.
We're the team that gets called when the job is too complex, too technical, or too remote for anyone else.
Committed to shaping the next generation of industry leaders through world-class training. Operating at the forefront of our field as global industry leaders, we set the standard for exceptional service and uncompromising safety. As a global leader in advanced rope access, precision rigging, rescue operations, and specialist training. If you want to work with a company that values leadership, expertise, and innovation, we are the right place for you.
* Ongoing Training and Career Development
* Supportive, high-performing team culture
* Long Term Job Security
* Performance based rewards
* Exciting Projects
* A values driven workplace where trust, teamwork, and safety come first.
About the role
We're looking for a dependable and highly organised team member to join us as Production Support in our growing team and play a key role in supporting project delivery and operational coordination.
In this newly created position, you'll have the opportunity to make an immediate impact by supporting our team in streamlining processes, ensuring smooth workflow, and driving value across our projects. You will be the first point of contact for enquiries, complete office administration tasks, and provide essential support across procurement, equipment coordination, compliance, travel, and project administration.
Your responsibilities will include client and customer care, coordinate procurement and inventory, and supporting the preventative maintenance of vehicles and equipment. You will also play an important role in compliance and site access coordination, preparing job packs and project documents, and arranging travel and logistics for team members. This position is ideal for someone who enjoys variety, thrives on keeping things running efficiently, and is confident working across multiple systems and priorities.
The ideal candidate will be proactive, detail-oriented, and committed to excellence, with strong organisational and communication skills.
What You'll Need to be Successful:
Skills & Experience
* Strong administrative experience, ideally in a fast‑paced or multi‑disciplinary environment.
* Excellent organisational and time‑management skills with the ability to balance competing priorities and deadlines.
* Confident communication skills—both written and verbal—with a professional and friendly approach.
* Experience managing email inboxes, phone enquiries, and general office documentation.
* Familiarity with procurement, inventory tracking, or stocktaking (highly regarded).
* Experience coordinating servicing or maintenance for equipment or vehicles (advantageous).
* Ability to prepare documents, compile job packs, and support project workflows.
* Comfort working within compliance, induction, or contractor management portals (e.g., Rapid Global, Felix, Smart Tech, CMS, Beacon, APO).
Systems & Technical Capability
* Proficiency in Microsoft Office (Outlook, Word, Excel).
* Confidence learning new systems, portals, and internal workflows.
* Strong attention to detail when managing data, documentation, and scheduling.
Personal Attributes
* A proactive, can‑do attitude with a willingness to support the team wherever needed.
* High level of reliability, confidentiality, and professionalism.
* Solutions‑focused mindset and strong problem‑solving ability.
* Ability to maintain calm and efficiency in a dynamic environment.
At Highpoint Access & Rescue, we're a team that supports each other, works hard, and celebrates our wins. If you're ready to push boundaries in a safety-first environment, this is your chance to join an industry leader.
To apply, you must, send the following through to
1. Resume
2. Cover Letter
3. A short 60 – 90 second video of yourself responding to the below questions:
4. What excites you about joining Highpoint Access & Rescue?
5. What motivates you in your career?
6. What's a work moment you'll never forget?
7. What unique strength would you bring to our team?
Applications for this position will close at 4.30pm on Thursday, 26 March 2026.