We are looking for an Inside Sales Associate to join our team.
* Support prospective customers in their purchasing experience and through the renewal journey.
* Manage incoming calls on our inbound phone line, handle both quotation and purchase enquiries.
* Meet and exceed weekly targets for revenue, abandonment rate, and conversion.
* Use consultative sales techniques to understand customers' insurance needs and provide compliant, tailored product support.
* Closing sales and ensuring all customer information is accurately captured and maintained in our CRM.
* Partner with the Outbound team to schedule and hand over customer call-backs efficiently.
Skill Guidelines:
* A strong background in a high volume phone role is essential.
* Previous experience working to targets in a driven inbound or proactive outbound sales environment is necessary.
* Ability to build rapport over the telephone, with strong communication skills, is required.
At our company, we value high performance and care deeply about making it a place where everyone is building something special, that we can all be proud of, while enjoying the ride. We're passionate about adding value to our customers and prospects.
Our Culture:
* Thriving in ambiguity and finding clarity in uncertain situations is a key attribute.
* Accountability and owning responsibilities are core values.
* Adapting to change quickly and navigating fast-paced environments is crucial.
* Embracing resilience and adapting to setbacks with a positive attitude is important.
* Intellectual curiosity and a passion for learning are highly valued.