Job Title: Store Operations Specialist
This role is ideal for individuals who are passionate about delivering exceptional customer experiences and working collaboratively as part of a team to drive sales growth and profitability.
About the Role:
The Store Operations Specialist will play a critical role in ensuring the smooth operation of our store, including effective administration, inventory management, and customer service. This individual will be responsible for managing all sales channel fulfillment, maintaining accurate records, and providing excellent customer support.
Key Responsibilities:
* Deliver effective store administration in line with standard procedures, including cash handling, tendering transactions, systems access, and data integrity.
* Manage all sales channel fulfillment in line with procedures, ensuring timely and accurate delivery of products and services to customers.
* Maintain accurate records, including sales data, inventory levels, and customer interactions.
* Provide exceptional customer service, responding to customer inquiries, resolving complaints, and promoting our products and services.
* Work collaboratively as part of a team to achieve sales goals, improve customer satisfaction, and maintain a positive store environment.
Qualifications and Skills:
To succeed in this role, you will need to possess excellent communication and interpersonal skills, be highly organized and able to multitask, and have a strong attention to detail. You should also be customer-focused, results-driven, and self-aware, with the ability to reflect on your strengths and weaknesses and seek feedback to improve your performance.
Benefits:
We offer a competitive remuneration package, generous sales commission, and other fantastic incentives to celebrate success. You will also have access to exciting career opportunities, comprehensive training and development programs, and discounts across our group of companies.
About Us:
We are an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If you are passionate about delivering exceptional customer experiences and working collaboratively as part of a team, we encourage you to apply for this exciting opportunity.