Are you passionate about creating seamless, extraordinary moments for guests? Do you thrive in a dynamic environment where every detail matters? If so, we have the perfect opportunity for you!
The Front of House Manager at The Hangar is responsible for overseeing the team management, operations and activities that directly impact customers' experiences in hospitality and service-based establishments such as bars, function room, and indoor and outdoor dining areas. This role involves strong communication, organisational skills, and the ability to work under pressure while ensuring a positive experience for customers. This role focuses on daily operations and customer service within the establishments, specialised in running, coordinating and executing specific events or functions.
**ABOUT US**
Maylands Golf Course is a public golf facility, set alongside the Swan River with vast views of the city skyline and Optus Stadium. The 18-hole, par 71 golf course is one of the most picturesque in WA. A $4 million redevelopment project was completed in September 2023. This includes plans to boost hospitality at the venue by completely refurbishing the site with a refit of the pro shop, training room, function room, bathrooms, change facilities, and the revamped restaurant "The Hangar".
**ABOUT THE ROLE**
As the Front of House Manager, you will play a vital role in the success of The Hangar. Your responsibilities include:
- Operations Management
- Team Leadership
- Customer Experience
- Sales and Venue Offering
- Performance and Compliance
**ABOUT YOURSELF**
To excel in this role, you will have:
- Proven experience in a supervisory/management role in the hospitality industry.
- Strong leadership skills to lead and inspire a passionate team.
- Strong organisational and multitasking abilities.
- Excellent communication and negotiation skills.
- Creative thinking and problem-solving abilities.
- In-depth knowledge of restaurant operations and customer service principles.
- Ability to work under pressure, multitask, and resolve conflicts efficiently.
**PERKS**
- Work-life balance
- Beautiful work environment
- Complimentary golf
- Staff discount across all venues under TenGolf Group
- Free onsite parking
- Market comparable salary
**Job Types**: Full-time, Permanent
Pay: $65,000.00 - $75,000.00 per year
**Benefits**:
- Employee discount
Application Question(s):
- What's your expected annual base salary?
- How much notice are you required to give your current employer?
**Experience**:
- Front of House Manager: 1 year (required)
- People Management: 1 year (required)
Licence/Certification:
- Western Australian approved manager red card? (required)
Work Authorisation:
- Australia (required)
Work Location: In person