Job DescriptionIpswich Housing Action Group (ihAg), Ipswich, Suffolk IP1 2EF£26,475 per annum (plus 7% pension contribution)Full time (37.5 hours per week)PermanentReference: 0257Required as soon as possibleWork alongside people accommodated by ihAg to identify and address the effects of their own homelessness experience and enable them to move towards recovery and independence.Your responsibilities:undertake initial needs and risk assessments of potential ihAg tenants, to consider their suitability for supported housingdevelop structured, person-centred, trauma-informed support plans to engage each individual being supportedprovide support, encouragement and guidance in a flexible and adaptive way, to enable people to maintain their tenancies and achieve their personal goalsconduct regular health and safety checks of allocated properties and report any maintenance issues to the Housing Services Managermaintain timely, accurate and up to date records and relevant information to facilitate delivery and ensure continuity of services provided to service users, and for accountability, reporting and monitoring purposeswork with external agencies to achieve outcomes for the service and individuals as well promoting the organisation.You will need:You must be skilled in engaging with people who have a range of complex needs and enabling them to identify their own strengths and goals. You will be knowledgeable in trauma-informed approach and be willing to work flexibly to support each individual's needs.For full details please refer to the job description and person specification available on our website (ihag)About usihAg is a busy local charity supporting people who are at risk of, or are experiencing, homelessness. The Chapman Centre is the only Homelessness Advice Hub in Ipswich, providing practical support and advocacy to people who are sleeping on the streets, housed in temporary emergency accommodation and/or at risk of homelessness.ihAg offers supported accommodation with personalised support to enable people who have lived with homelessness to move towards recovery and independence. The Housing Team manages all aspects of the housing, including rent and maintenance, and property safety.We will offer you:This is an exciting opportunity for an individual to join our hardworking and dedicated Housing Team.At ihAg, we have a positive can-do culture, which is supportive of all staff as well as service users. We have a robust Employee Assistance Package in place to support the wellbeing of staff.To find out morePlease read theJob Description (word), Equality Diversity and Inclusion Policy (pdf), Equality and Diversity at Work (pdf)and Recruitment of Ex Offenders (pdf)For an informal discussion only, please call Jools Ramsey-Palmer on 07753 316323.More information can be found on our website and social media about this role and ihAg's work in general.How to applyPlease visit our website (ihAg - Vacancies) for an application packAlternatively, please complete the Application Form (word)Complete the application form, ensuring you address the points in the person specification, and send it with your CV to Janice Hubbard, Business Support Co-ordinator, at janice@ihag.co.ukN.B. Previous applicants need not apply.Closing date: 12pm, 1 July 2025.ihAg is committed to safeguarding and promoting the welfare of people with additional vulnerabilities and expects all staff to share this commitment. Please note that this post is subject to an enhanced DBS check.About the TeamIMPORTANT PLEASE READ BEFORE APPLYINGTo apply, please follow the application process detailed above.This job does not have a Suffolk Jobs Direct online application form.The 'Apply Now' button below only allows you to submit a job alert, not an online application.
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