About the Role
We are seeking a highly organised and proactive Repair Coordinator to manage the repair process from initial make-safe through to completion. Working closely with the supervision team, you will be responsible for scheduling works, coordinating trades, communicating with customers and clients, and ensuring jobs are delivered efficiently and to a high standard. This role suits someone with strong attention to detail, excellent communication skills, and experience within insurance repairs.
Key Responsibilities
* Receive and process make-safe and repair authority requests
* Schedule and coordinate repair works with internal teams and external subcontractors
* Liaise with customers, clients, and trades throughout the repair lifecycle
* Monitor job progress and provide regular updates to all stakeholders
* Maintain accurate job records, documentation, and compliance requirements
* Provide general administrative support to the repair coordination team
* Collaborate with the supervision team to meet KPIs and deliver high-quality outcomes
About You
* Previous experience in an insurance repair coordination role
* Strong organisational and multitasking skills
* Excellent communication and interpersonal abilities
* Proficiency in Microsoft Office and web-based job management portals
* The ability to work independently and collaboratively in a fast-paced environment
What's on Offer
* A supportive and collaborative team environment
* Ongoing training and development opportunities
* A stable role within a growing business
The Company
Our client is a family-owned and operated building business with a strong reputation for delivering high-quality repair services across insurance works, private projects, and NDIS participants. Known for their reliability, professionalism, and customer-focused approach, they are continuing to grow and are now seeking a highly organised and proactive Repair Coordinator to join their team.