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Payroll officer

Townsville
Townsville City Council
Payroll Clerk
Posted: 12 January
Offer description

* Fixed Term Full time position from March till October 2026
* LGO $71,806 - $85,123 per annum + superannuation) based on skills, qualifications and experience
* Certificate IV in Payroll Administration or equivalent competency.

Why Choose Us
Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.

Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more.

We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.

We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city.

Council's vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future.

Our Vision:
A globally connected community driven by lifestyle and nature.

Our Purpose:
Grow Townsville

Our Values:
Safety, Excellence, Respect, Value, Enjoyment

About The Role
Are you passionate about accuracy, service, and making a difference? Our Payroll Team plays a vital role in delivering accurate and reliable payroll and human resource services to the employees and councillors of Townsville City Council who keep our city moving.

We process payroll weekly, governed by strict timeframes and deadlines, so attention to detail and efficiency are essential. In this role, you'll be at the heart of operations, communicating daily with a diverse and dynamic workforce, providing clear and accurate information and offering trusted advice and support.

Confidentiality is key, and your professionalism will help us maintain the highest standards. You will be part of a supportive team that values collaboration, continuous improvement and contributing to the success of our organisation.

About You
Our ideal applicant will have:

* Certificate IV in Payroll Administration or equivalent competency.
* Advanced knowledge of payroll systems, ideally CHRIS21, and/or UKG Ready, plus related administrative business systems.
* Strong, conceptual, analytical, and problem-solving skills.

Well-developed interpersonal, written, and oral communication skills, with the ability to engage confidently across a varied workforce

How To Apply
Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume and attached copies of any licences and qualifications as per the key requirements of the role.

If you wish to discuss this position further, please contact Budd (Payroll Team Leader)

For Further Information Review The Position Description.
Closing Date: 11.45pm, Sunday 1st February 2026
What We Offer

* 17.5% annual leave loading
* Up to 5 weeks annual leave
* Up to 3 weeks Personal/Carers Leave
* 14 weeks paid Parental Leave
* Domestic and Family Violence Leave
* Natural Disaster Leave
* Up to *13.5% Superannuation employer contribution for contributing members
* Salary Sacrifice opportunities
* Learning and Development opportunities
* Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
* Employee Loyalty Program offering discounts at selected local businesses
* Employee Assistance Program
* The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a 'zero tolerance' policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact

or phone for a confidential discussion.

Attachments

* N00107 N00108 N00109 N00111 N04690_Payroll

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