Salon Receptionist Job Description
Key Responsibilities:
We are seeking a warm, detail-oriented Salon Receptionist to join our front-of-house team. Your role will be the welcoming presence that sets the tone for every visit to our salon. You will work closely with our Operations and General Manager, supporting the seamless flow of daily service while bringing calm, clarity, and charm to every interaction.
* Be the warm, confident first impression for all clients.
* Manage bookings, confirmations, reschedules, and queries with care and consistency.
* Work side-by-side with the Operations & General Manager on scheduling, systems, and day-to-day salon flow.
* Ensure the reception space, retail shelves, and salon rituals are beautifully maintained.
* Coordinate with stylists to help manage their appointment runs and client needs.
* Support communication across the team to keep the salon running smoothly.
* Maintain discretion, empathy, and professionalism in all interactions.