About the Role
* As a skilled technical professional, you will be responsible for monitoring and maintaining the stability of our trading systems. This involves proactively investigating alerts, resolving incidents, and ensuring continuous system uptime.
* You will provide expert-level application support to local trading users, covering pre-trade, trade lifecycle, post-trade, pricing, Greeks, VaR, valuation, and other critical aspects of trading operations.
* In collaboration with global support teams, you will work within a Follow-the-Sun model to resolve complex issues and ensure seamless system operation.
* You will contribute to the development of operational procedures, maintain monitoring tools, and document recurring incidents to drive continuous improvement.
* A key aspect of this role is sharing insights, proposing enhancements, and supporting system release activities to drive business growth and efficiency.
Requirements:
* We are seeking an individual with a university degree in IT Engineering, Mathematics, or a related field.
* At least 5–10 years of experience in IT application support within trading or portfolio management environments is essential.
* A strong understanding of trading workflows, including exposure to derivatives or commodities, is highly desirable.
* A solid technical background in Windows environments, SQL, and scripting is necessary.
* Experience in monitoring and supporting large-scale IT systems is crucial.
* Excellent analytical, problem-solving, and communication skills are required.
* The ability to work in a fast-paced, global environment with resilience and initiative is vital.