1. Treatment Support:
* Assist physiotherapists with treatment procedures, including electrotherapy, therapeutic ultrasound, shockwave therapy, and taping.
* Prepare equipment and materials for treatments, and assist with removing acupuncture needles, cupping instruments, and other tools.
* Guide clients through prescribed exercises, ensuring proper form and technique.
2. Client Interaction:
* Greet and check in clients upon arrival.
* Handle client inquiries in person and via phone.
* Provide basic education on home exercises, stretches, and proper equipment use.
* Conduct follow-up calls to clients post-treatment and send appointment reminders.
3. Administrative Duties:
* Assist with billing, payment processing, and managing appointment bookings.
* Maintain accurate client records, including treatment notes and progress reports.
* Coordinate with medical practitioners, allied health professionals, and insurance companies, and help prepare reports and documents as needed.
4. Clinic Hygiene and Maintenance:
* Maintain clinic cleanliness, including sanitizing equipment, vacuuming, mopping, and dusting all areas.
* Reset treatment rooms between clients, including changing linens and preparing necessary equipment.
* Perform routine checks on therapy equipment and report malfunctions or repairs.
* Manage laundry duties, such as washing and folding towels and linens.
5. Inventory and Supplies:
* Monitor and manage clinical supplies, such as therapy equipment and linens.
* Conduct stock checks as directed and report low inventory to the physiotherapist or clinic manager.
* Assist with reordering supplies when necessary.
6. Communication and Coordination:
* Act as a liaison between clients and physiotherapists, relaying messages or updates.
* Collaborate with staff to ensure smooth clinic operations and client flow.
7. Group Session Support:
* Assist during group exercise sessions, ensuring participants follow instructions safely.
* Set up and organize equipment and space for group sessions.
8. Professional Development:
* Participate in ongoing training sessions and workshops to stay updated on clinic protocols and treatments.
* Attend regular staff meetings to discuss clinic operations and client care.
9. Marketing and Client Engagement:
* Assist with organizing client workshops, community outreach events, or health fairs.
* Help maintain client engagement through newsletters, social media, or email communications.
Job Type: Casual
Pay: From $32.18 per hour
Benefits:
* Employee discount
Licence/Certification:
* Full Driver Licence (Required)
Work Authorisation:
* Australia (Required)
Work Location: In person