At Pets Domain, we're passionate about pets, people and providing exceptional service.
We're committed to animal welfare, customer satisfaction, and delivering a consistent retail experience across all stores.
We're also big believers in giving back to the communities we're apart of from adoption days to local fundraisers.
We are seeking an experienced and motivated Store Manager to lead our Wangaratta store.
This is an exciting opportunity to join a growing business.
If you love retail, leadership, and of course, animals — this role is for you.
Key Responsibilities
Lead day-to-day store operations, ensuring high standards in customer service, visual merchandising, and store presentation
Drive store performance to meet and exceed sales targets and KPIs
Manage, mentor, and develop a team to deliver consistently high results
Monitor inventory, stock levels, and oversee ordering to ensure optimal availability
Manage rostering, wages, and operational budgets in line with company guidelines
Ensure compliance with company policies, safety standards, and regulatory requirements
Build strong customer relationships and represent the Pets Domain brand within the local community
What We're Looking For
Proven experience in retail store management (minimum 2 years preferred)
Strong leadership and team development skills
Commercial acumen, including understanding of budgets, stock control, and wage management
Excellent customer service and communication skills
Results-driven with a proactive and solutions-oriented mindset
Forklift licence desirable (or willingness to obtain)
What We Offer
Competitive salary package
50% staff discount across our product range
Reward and recognition programs
Every second weekend off – supporting work-life balance
Opportunities for career progression and professional development
Our Values
Welfare – We will always have the welfare of animals foremost in our minds in all we do
Integrity – We will always conduct our interactions with honesty and integrity
Respect – We will always respect each other, our communities, and our business partners
Experience – We will always strive to provide the best experience we can to every one of our stakeholders
Discovery – We will always seek to discover new opportunities to help us grow
Ready to Apply?
If you're a confident leader with a passion for pets and retail, we'd love to hear from you.
Apply now via SEEK and take the next step in your career with Pets Domain.
Our stores are supportive, dynamic and fun places to work.
As Store Manager you will champion our wired company values with your team.
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