Practice Manager (Part-time or Full-time)
Location: Battery Point, TASMANIA
Company: Chrysalis Psychology & Wellbeing
About Us:
Chrysalis Psychology & Wellbeing is a values-driven private psychology practice committed to offering high-quality, compassionate care to children, adolescents, adults, and families. We are passionate about delivering top quality psychological and wellbeing services in a nurturing and supportive environment. As a growing practice, we value the contributions of our staff and are dedicated to fostering a positive, collaborative workplace.
As our practice continues to grow, we are looking to welcome an experienced and capable Practice Manager to play a central role in our day-to-day operations and long-term sustainability. This is a key leadership role, working closely with the Practice Directors to ensure the smooth running of the practice, support our clinicians, and create efficient systems that allow high-quality clinical work to thrive.
About the Role:
We are seeking an experienced and dynamic Practice Manager to lead our reception team. The Practice Manager role offers flexible working arrangements, with a part-time or full-time option available. The successful candidate will lead our reception team and have a minimum of 5 years' experience in a similar role, with a strong background in medical practice management. The Practice Manager will oversee the operational, administrative, and people management functions of the practice. They will be trusted to manage systems, solve problems proactively, and bring structure and clarity to a busy clinical environment.
Key Responsibilities:
* Overseeing daily operations of the practice, including scheduling, staffing, and administrative processes.
* Oversee appointment scheduling and ensure optimal use of our practice management system.
* Provide leadership and support to administrative and clinical staff.
* Manage billing, payments, and financial records with accuracy.
* Ensure compliance with healthcare regulations and maintain high standards of patient confidentiality.
* Develop and implement policies and procedures to enhance practice efficiency.
* Handle patient inquiries and concerns with professionalism and empathy.
* Maintain a welcoming and organised reception area.
What We Offer:
* A supportive, respectful, and values-based workplace.
* An autonomous leadership role.
* Flexible working arrangements (part-time or full-time negotiable).
* The opportunity to grow with a well-established and expanding practice.
* Competitive remuneration based on experience.
* A beautiful, modern workspace in Battery Point.
* The chance to play a key role in a growing practice dedicated to improving patients' lives.
Requirements:
* The successful candidate will be organised, calm under pressure, and confident taking ownership of complex administrative and operational tasks.
* Minimum of 5 years' experience as a Practice Manager or in a senior administrative role within healthcare, allied health, or psychology.
* Sound understanding of billing processes (including Medicare, NDIS, and private billing processes).
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Experience in Microsoft Office and practice management software (Halaxy is preferred, but not mandatory).
* Experience in accounting platform Xero is preferred, but not mandatory.
* Exceptional organisational skills and problem-solving skills.
* High attention to detail and a professional, ethical approach to work.
* Ability to multitask and work efficiently under pressure.
How to Apply:
If you are passionate about leading a team in a thriving practice, we would welcome your application. Please forward your resume and a cover letter detailing your experience and why you would be a great fit for Chrysalis Psychology & Wellbeing to Sarah Richardson at ***************@gmail.com.