Number of Positions Available:
1
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) Lockyer Valley Corps is a Christian Church. We share the love of Jesus by caring for people, creating faith pathways, building healthy communities, and working for justice. Our faith convinces us that hope, purpose, and fulfilment can be everyone's story. Whether people are looking for connection, guidance, social support or community, Salvos will welcome you.
About the role
We are seeking a values-driven and proactive Family Store Manager to manage the daily recycling, retail and administrative functions of the Family Store in line with The Salvation Army mission and values.
Reporting to the Corps Officer this is a permanent part-time position, 32.5 hours per week, based in Gatton, QLD. Salary and conditions are in accordance with the General Retail Award Level 6.
You will successfully
- Provide management of the day to day operations of the Family Store, ensuring the store is presentable, provides excellent customer service and has adequate stock levels
- Supervise and manage phone enquiries, pickups and delivery scheduling of the Stores within the local area
- Have evidence of a strong focus and commitment to outstanding customer service
- Provide adequate and accurate pricing and display of goods, and the removal and disposal of inappropriate/old stock. Effective marketing of goods for sale to meet sales targets
- Ensure the correct handling of incoming and outgoing stock and rotation of stock with appropriate sales and promotions
- Assist in the accountability of the financial management of the store, including, money handling and banking is as per The Salvation Army procedures. Security measures are in place and working successfully
- Recruit volunteers effectively and manage in an efficient and courteous manner that fosters a productive experience for customers and staff alike and ensures the smooth daily operation of the store
- Demonstrate a supportive approach to training/listening to staff/volunteers
You will have
- An appreciation of, and the ability and willingness to promote, support and model, the values and ethos of The Salvation Army
- Proven experience in retail management, ideally 5 years +
- Understanding of the value of second-hand goods with a wide knowledge on brands and goods
- Demonstrated people management skills with an emphasis on volunteers and the community
- Sound presentation and communication skills (both oral and written) to be able to interact and network positively with a variety of people
- Ability to prioritise tasks and manage time effectively
- A positive attitude and be a flexible team player
- Experience in mentoring/training and managing staff
- A current and valid Driver's Licence
- Self-motivated and a strong work ethic
- First aid certificate or willingness to obtain one
- To have a reasonable level of fitness in order to carry out the duties of this position
What we offer
As a registered NFP we offer our eligible employees real and meaningful benefits such as;
- Purpose driven career which has positive social and sustainable outcomes
- Employee Assistance Program - Independent confidential counselling service;
- Opportunity for career development;
- Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
How to Apply
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_