Overview: We are seeking a highly skilled Facilities Manager for a Tier-1 agency in property management. The role involves ensuring efficient building operations, maintaining tenant satisfaction, and managing contractors. The ideal candidate will have extensive experience in facilities management, a focus on safety and compliance, and a commitment to sustainability. Key Responsibilities: Service Excellence: Achieve or exceed tenant satisfaction and KPIs Develop strong relationships with tenants and stakeholders Foster a collaborative and customer-focused culture Operations & Budgeting: Manage operating budgets and ensure cost-effective operations Oversee maintenance programs and capital expenditure initiatives Ensure building services operate without disruption Compliance & Risk Management: Ensure compliance with laws, safety, and risk management standards Lead safety and compliance audits Maintain a zero-harm work environment Contract & Tenant Management: Manage contractors to deliver quality service and performance Address tenant inquiries and maintain clear communication on building matters Administration & Reporting: Support budget preparation, reporting, and financial oversight Manage technical documentation and maintain audit compliance Qualifications & Skills: Proven experience in property or facilities management (commercial/industrial focus) Tertiary qualification in property, technical, or facilities management Experience managing contractors in a commercial environment Knowledge of fire safety, mechanical services, and safety regulations Strong organizational, communication, and relationship-building skills Proficiency in Microsoft Office Why Join Us: This is your opportunity to contribute to a world-class property management team in a supportive, dynamic environment. If you have the expertise to manage top-tier facilities, apply today! E: hthaiphayak@goughrecruitement.com.au M: 0410 789 088