About the Team
Sector Education – Learning Solutions and Strategy Team gather insights and engage with a broad range of stakeholders to produce education solutions aimed at improving sector performance and supporting positive behaviour change.
Our education solutions range from development of workshops for delivery to the sector, to self-directed online learning experiences that can be accessed from anywhere, at any time.
About the Role
As an Education Officer you will codesign a broad range of education resources that support providers and workers to meet their responsibilities and build a culture of excellence that prioritises safe and quality care and champions the rights of all people receiving government-funded aged care and services.
Position Duties
Education design and development:
* Support and administer discovery and continuous improvement activities.
* Undertake research to understand audience and education insights.
* Apply learning experience and user experience design methodology.
* Design education resources for specific audiences.
* Develop education resources in a range of formats including (but not limited to) interactive eLearning courses and microlearning, videos and animations, experiential and peer activities, self-service PowerPoints and delivery plans, live learning, workshops and webinars, as well as static resources like factsheets, tools.
Education content development:
* Synthesise information and build content into a logical information architecture to support cognition.
* Apply adult learning theory and insights ensuring content is relevant, engaging and meaningful for the audience.
* Apply APS Writing Styles, accessibility guidelines, proofreading, editing and peer review practices to produce professional education resources using plain language.
* Communicate and support your decisions with references and a strong rationale.
* Use visuals and storytelling to effectively convey information.
Education project management:
* Effectively manage, coordinate, and deliver education projects across a range of subject matter with support from other senior staff.
* Produce and manage work schedules using a variety of MS applications.
* Use critical thinking skills to overcome project challenges.
* Apply record management practices to ensure records are maintained.
* Participate and present targeted information to a wide range of stakeholders.
* Apply effective time management techniques to achieve milestones and deliverables.
Positive working relationships:
* Work constructively with a broad range of internal and external stakeholders and subject matter experts, including technical staff, aged care peak bodies, aged care providers and older people receiving aged care and services.
* Work harmoniously within a team to achieve results that support the Commission's strategic direction.
* Support stakeholders to engage with us in the co-design of effective education resources.
Position Eligibility Requirements (Selection Criteria):
To be successful in this role you will need to demonstrate the following:
* Ability to source and analyse information to identify education needs and goals for adult learners.
* Experience applying learning experience and instructional design methodology to produce education resources for adult learners.
* Demonstrated experience producing online and static resources using tools like Articulate RISE, Storyline, Vyond, Canva and other Microsoft applications.
* Excellent written and verbal communication skills, including application of APS Writing Styles, instructional design techniques and ability to distil complex technical guidance into engaging and useful educational resources and activities.
* Ability to work autonomously across intersecting projects and produce resources in sometimes tight timeframes.
* Ability to co-design with internal and external stakeholders, subject matter experts and end users to produce effective education resources.
Position Notes:
Salary offered will be between
$86,204 - $93,226
per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit
Non-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 months.
Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.
In your application, please provide a statement of claims against the position eligibility requirements (selection criteria) in no more than 750-words, including what strengths you would bring to the role, and a copy of your CV.
Please complete the application and submit by
11:30PM Tuesday 10 March 2026 AEDT
Follow our guidelines for candidate use of Artificial Intelligence (AI) throughout the recruitment process.
Please contact our recruitment team on
or for assistance with accessing our website or with lodging your application.
Specific questions about the roles can be directed to Jo Dynon by emailing with Position title in the subject line.
Diversity and Inclusion
The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful and inclusive culture for all staff.
The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan. The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing and quality of life of aged care consumers.
RecruitAbility
applies to this vacancy. Under RecruitAbility you will be invited to participate in further assessment activity for the vacancy if you choose to apply under RecruitAbility; declare you have a disability; and meet the minimum requirements for the position. For more information, visit
We provide reasonable adjustments such as access, equipment or other practical support at relevant stages of the recruitment process. Please email if you need any adjustments made.
Further information:
For further information about the Quality Commission, office locations and other related resources, please visit
For more information on the Australian Public Service, please visit and