Job Description:
We are seeking an experienced professional to join our team as a Relationship Manager. As a key member of our commercial banking division, you will be responsible for managing a portfolio of customers in the Agribusiness industry.
Key Responsibilities:
* Develop and maintain a detailed understanding of the customer's business and financial needs
* Act in the best interest of the customer and apply a customer-centric approach to support the customer's business needs with suitable products and services
* Provide appropriate solutions towards account maintenance and customer needs
* Maintain a well-managed portfolio compliant with all relevant policies and procedures
* Collaborate with product partners and other stakeholders to fulfill customer need
Requirements:
To succeed in this role, you will need:
* Prior experience in a commercial banking frontline role and commercial lending
* Ability to manage strong customer relationships by handling service queries and solving minor issues
* Strong communication skills to assist customers effectively
* Attention to detail when reviewing agreements and contracts
* Ability to assess a customer's ability to fulfill their credit obligations, considering both qualitative and quantitative factors (the 5Cs of credit)
* Ability to manage multiple tasks and keep track of customer documentation, banking transactions, and internal communications
* Familiarity with risk management concepts, particularly in credit risk, risk and market risk
* Familiarity with regulatory requirements such as KYC (Know your Customer) and AML (anti-money laundering)
Benefits:
We offer a range of benefits to support your career development and wellbeing, including:
* Flexible working arrangements
* Access to health and wellbeing services
* Discounts on selected products and services from ANZ
Why Join Us?
At our organization, we value diversity and inclusion and are committed to creating a workplace that reflects the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.