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Key account manager - water

Melbourne
IXOM
Key Account Manager
Posted: 22 May
Offer description

Join a market leader supporting essential infrastructure and make a real impact across Victoria's water sector. At IXOM, we're behind the clean water communities rely on every day. We're looking for a commercially savvy Key Account Manager to grow and manage a high-value portfolio across water authorities and power generation customers in Victoria.

This is more than account management — it's a true commercial ownership role. You'll take ownership of a Victorian portfolio and balance:

* Strategic account management of key water and energy customers
* Business development and pipeline growth
* Tendering, contracting and negotiation in a regulated environment

You'll be the trusted partner to your customers — understanding their operational challenges and delivering solutions that improve performance, reliability and safety.

Key Responsibilities

* Manage and grow key accounts across water authorities and power stations
* Build strong relationships across procurement, operations, and executive stakeholders
* Lead tenders, pricing and contract negotiations end-to-end
* Own forecasting, pipeline and account plans
* Identify and convert cross-sell and optimisation opportunities
* Partner internally to ensure safe, reliable and compliant service delivery
* Maintain deep market insight across Victorian water and power generation sectors to identify threats and opportunities early

Who are we looking for?

* Experience in account management or business development, ideally within: water utilities/water treatment (strongly preferred) or energy, power generation or industrial sectors
* Strong tendering and contract management experience
* Proven ability to manage complex stakeholder environments
* Sharp commercial acumen – pricing, margin and value-based selling
* Excellent verbal and written communication skills, with the ability to influence stakeholders and translate technical detail into clear, commercial outcomes
* A proactive, solutions-focused mindset
* A background in engineering, science or chemistry will be highly regarded

Benefits at IXOM

* Competitive salary and strong recognition program – tool of trade vehicle and sales incentive bonus make up the total package for this role.
* Grow your career - Education assistance and clear pathways for secondments and promotions.
* Flexible working options (3 days in the office), paid volunteering leave and a genuine commitment to workplace giving and diversity.
* Access to a comprehensive Employee Assistance Program and an industry-leading wellbeing program.

To Apply

If you're looking for a role where you can own relationships, drive commercial outcomes and work in a purpose-led industry, we'd love to hear from you.

We are committed to employing individuals who align with our values and meet the requirements of the role.

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