Storage Solutions Consultant Job Description
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Storage Solutions Consultant. As a key member of our operations team, you will play a vital role in delivering exceptional customer experiences and ensuring our centres meet high standards.
This is an exciting and varied role that encompasses customer service, administration, and operational tasks. You will work closely with our customers to provide seamless services and contribute to the success of our business.
Key Responsibilities Include:
* Customer Service Delivery: Deliver outstanding customer service by supporting customers in making informed storage choices.
* Centre Tours and Presentations: Conduct centre tours and walk-throughs to showcase our facilities and features.
* Operational Efficiency: Maintain centre presentation, cleanliness, and achieve budgeted performance goals.
* Administrative Support: Action general administration duties such as customer contracts, inventory management, and insurance claims processing.
Benefits of Working with Us:
* Permanent role with a leading industry player.
* Rotating roster for work-life balance.
* Structured training with continued focus on development.
* Onsite car park included.
* Company paid parental leave - 16 weeks for eligible employees.
* Discounts on storage services and merchandise.
* Wellbeing support and incentives.
* Referral incentives.
About You:
* Strong communication and interpersonal skills.
* A strong sales and customer service orientation.
* A passion for delivering exceptional results.
* Motivated, proactive, and positive attitude.
* Ability to work well in a team and autonomously.
* Willingness to learn and grow with the business.
* Driver's license and car required.
* Forklift license desirable.