At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.
Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.
Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.
About the Role
We are seekingan organised and proactiveWorkflow Coordinator to support radiologists and clinic operations in delivering efficient, high-quality reporting services in our Queensland clinic.
This role will be fully remote for the most part with very occasional travel to our QLD head office in Milton.
This role is responsible for coordinating daily radiologist workflows, monitoring KPIs, managing national overflow reporting, troubleshooting workflow issues, and supporting service excellence across the network.
If you thrive in a fast-paced healthcare environment and enjoy improving systems and supporting clinical teams, we encourage you to apply.
Key Responsibilities
Workflow & Performance
Coordinate and optimise daily radiologist workflow and reporting allocation.
Monitor turnaround times, overflow reporting, and contractual KPIs.
Track performance metrics and escalate risks or variances.
Follow up outstanding reports to ensure timely completion.
Troubleshoot workflow and RIS/PACS issues (escalating when required).
Support workload distribution and roster planning.
Service & Relationships
Act as the first point of contact for radiologist workflow support.
Build strong working relationships with radiologists, operations teams, and referrers.
Respond to internal and external queries in line with KPI standards.
Communicate and document critical findings in accordance with clinical governance requirements.
Reporting & Insights
Analyse workflow and radiologist performance data.
Produce regular KPI and performance reports.
Identify trends and opportunities for process improvement.
About You
Experience
Radiographer or administration professional with 2+ years' experience in a radiology clinic.
Technical Skills
Proficient in RIS/PACS and Microsoft Office.
Key Skills
Strong communication and relationship-building skills.
Analytical with excellent attention to detail.
Highly organised with strong time management.
Able to work independently and collaboratively.
Sound understanding of radiology workflows.
Benefits and Wellbeing
As part of working for Lumus Imaging, you will have access to a range of benefits including:
* Benefits platform- Reduce the impact of the cost of living with everyday savings with 500+ of Australia\'s most-loved brands, (from the weekly grocery shop to premium perks like holidays).
* Fitness Passport– Access top fitness centres & pools across Australia at a subsidised rate.
* Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
* Career growth and development opportunitieswith access to a comprehensive library of online courses and learning paths via our e-learning platform.
* Confidential health and well-being supportthrough our Employee Assistance Program, available to all employees and their family members.
Our commitment to diversity and inclusion
Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
How To Apply
Please click the 'Apply Now' button to complete the pre-screening questions and submit your application.
If you would like further details please email us at:
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