Quality Assurance Expert
At Thales, we have a vision to make technology more secure, sustainable and inclusive. Our Quality Assurance Manager will play a pivotal role in ensuring our systems meet the highest standards.
The successful candidate will be responsible for delivering quality assurance across our Above Water Systems segment, driving improvements to meet quality objectives, reduce risks and minimise the Cost of Non-Quality. They will work closely with cross-functional teams to ensure that quality is integrated throughout the project lifecycle.
Our team designs, engineers and supports commercial and naval ships. The Quality Assurance Manager will apply a risk-based approach to quality assurance, ensuring compliance, addressing deficiencies, certifying products and mitigating risks. They will also foster a culture where quality is the responsibility of all employees.
The Quality Assurance Manager will primarily support our exciting RMP East (Fleet maintenance) project. This contract aims to modernise defence capabilities and foster strong partnerships in the Eastern region. As the Quality Assurance Manager, you will integrate complex project requirements and diverse stakeholder expectations, establishing quality benchmarks and mitigation of risks to potential systemic issues that may impact project outcomes.
Key responsibilities include:
* Mobilising cross-functional teams to drive critical quality outcomes
* Developing and communicating a structured roadmap outlining key milestones, deliverables and quality expectations
* Identifying potential challenges and implementing solutions to streamline processes and facilitate seamless execution of quality assurance practices
* Implementing robust solutions to ensure the project meets its strategic objectives
* Evaluating operational performance and presenting management with a comprehensive overview of quality metrics to inform decision-making and enhance operational excellence
On day one in this role, we expect you to bring the following skills, experience and behaviours:
* Tertiary qualifications in an engineering or related technical discipline
* Audit qualifications or background desirable
* Extensive experience in quality management preferably in an industrial/system's engineering organisation or other relevant technically orientated discipline
* Detailed knowledge of ISO 9001:2015 Quality Management System
* Strategic influencing skills including ability to promote improvement at all levels and across all areas of the organisation
* Analytical and problem-solving skills including ability to understand and critique requirements with expertise in applying problem solving tools desirable
* Good communication & interpersonal skills including ability to prepare and present reports
* Ability to work well in a multi-disciplinary team
* Diplomacy skills including ability to withstand pressures and say 'no' when quality is insufficient or processes are not being adhered to
* Must be an Australian Citizen and eligible for Australian Defence Clearance