About Us
A supportive and dynamic retail environment awaits you. We're looking for a proactive and reliable Warehouse Assistant to join our team. You'll be responsible for maintaining an efficient flow of merchandise from the storeroom to the sales floor. As a key member of our team, you'll ensure stock integrity and support your colleagues in achieving smooth operations.
Key Responsibilities:
* Stock Management: Unpack, label, and organize merchandise in an orderly manner
* Delivery Processing: Receive and process incoming deliveries, ensuring accuracy of items and quantities
* Equipment Handling: Utilize various machinery such as Pallet Jack, Walkie Stacker, and trolley
* Record Keeping: Use the Inwards/Outwards Goods Register for all inbound/outbound stock movement
* Customer Support: Provide friendly customer service and support customers with pickups of their purchased items
* Store Maintenance: Be responsible for maintaining store floor and stockroom standards
About You:
You're a motivated individual who thrives in a fast-paced retail environment. You have a genuine passion for supporting the team and ensuring smooth operations. What you bring to the team:
* Retail Storeroom Experience: 2–3 years of experience in a retail storeroom environment is preferred but not essential
* Customer Service Experience: Previous customer service experience is highly desirable
* Machinery Experience: Ability to operate various machinery such as Pallet Jack, Walkie Stacker, WAVe, and trolley. Not essential as training will be provided
* Self-Sufficiency: Ability to work unsupervised and take initiative
* Technical Skills: Proficiency in using inventory management software and point-of-sale systems
* Physical Requirements: Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height on your own & 45kgs with the help of another team member. Ability to wear a headset to communicate with the team on the shop floor
The Perks & Benefits:
* A supportive, friendly team culture that celebrates wins and supports your goals
* Competitive salary
* Paid parental leave to support you and your family
* Training pathways to support your growth and career development
* Employee Assistance Programme for your wellbeing
* Generous team discounts