Job Description
Casual medical receptionists are the first point of contact for patients, scheduling appointments and ensuring a smooth clinic operation.
As a casual medical receptionist, you will be at the heart of our patient experience, creating a warm and welcoming environment.
About This Role
* We seek a medical receptionist to work on a Casual basis with flexibility to work between 7:45am and 5pm Monday to Friday.
Clinics in Cairns and surrounding areas require a medical receptionist who is professional, organized, and has excellent communication skills.
Responsibilities
1. Greet patients and other callers professionally and courteously.
2. Accurately input patient data into our system.
3. Assist patients with appointment scheduling and management.
4. Manage medical records confidentially and efficiently.
5. Process patient payments via cash, Eftpos, or direct billing.
6. Prepare invoices for Medicare, Private Health Funds, CTP, DVA, and Workcover.
7. Handle internal emails and inquiries effectively.
8. Maintain a tidy reception area, promoting a positive patient experience.
9. Work autonomously and as part of a team, communicating with referring doctors politely.
10. Fill in rosters when staff are on annual or sick leave.
11. Ensure accurate storage and retrieval of patient and practice records.