Inglewood & Districts Health Service (IDHS) is situated in the Shire of Loddon and provides services to more than 5,500 residents in the communities of Bridgewater, Inglewood, Korong Vale, Newbridge, Serpentine, Tarnagulla, Wedderburn and surrounding townships.
All IDHS facilities are conveniently located on one site – encompassing urgent care, acute, community and residential aged care.
IDHS also offers a diverse range of services including diabetes education, community and district nursing, counselling, cardiac rehabilitation, planned activity groups, volunteer and strength training programs.
Position Title: Administration Officer – Client Services Support
Classification: HS1
Salary range per hour: $29.57 + casual loading + superannuation + generous salary packaging options
Employment Type : Casual
Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2025
Role description
The Administration – Corporate Services role is responsible for delivering high-level administrative support to the Corporate Services team. This position plays a key part in ensuring smooth day-to-day operations across a range of functions, requiring strong attention to detail, excellent communication skills, and a commitment to providing quality service in a professional and respectful manner.
Key Responsibilities
* Provide courteous, compassionate service to patients, residents, visitors, and staff, maintaining dignity, confidentiality, and respect at all times.
* Answer and transfer incoming phone calls efficiently; take and relay accurate messages.
* Respond to in-person and telephone enquiries at the ward or reception area in a friendly and professional manner.
* Perform front desk cash handling duties in accordance with established procedures.
* Support the coordination of transport and fleet bookings.
* Assist with appointment scheduling and related administrative tasks.
* Order and manage consumables following organizational procurement guidelines.
* Deliver a broad range of administrative support services across the IDHS Organisation as needed.
* Assist in preparing employee rosters and review them with Team Leaders.
* Review employee timecards in KRONOS each fortnight to prepare for approval.
* Accurately enter and maintain employee rosters in the KRONOS system.
* Organise meetings and take clear, professional minutes when required.
* Respond promptly and professionally to internal and external queries.
* Support the management and filing of medical records, including:
* Completing and verifying patient admission documentation, including consent and election status forms.
* Entering accurate patient admission data into the patient management system.
* Maintaining inpatient medical records, ensuring timely assembly and return of discharged files.
* Assisting with monthly file collection for the Health Information Manager and completing filing post-coding.
* Carry out additional duties relevant to the position and aligned with the employee's qualifications, skills, and experience.
Please refer to the relevant attached position description and address the key selection criteria on your cover letter when applying.
Culture and Benefits
IDHS prides itself on being an employer of choice and on the support and supervision provided to its staff.
We can offer you the following:
* Generous salary packaging options including access to novated leasing to use pre-tax dollars for a car and associated expenses
* A welcoming & supportive culture
* Dynamic multidisciplinary team
* Professional development opportunities
* On-site parking
* Employee Assistance Program
*All appointments are subject to a satisfactory police check, NDIS (if required) and compliance with IDHS Vaccination Policy.
IDHS encourages applications from Aboriginal and Torres Strait Islander peoples. People of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds.
For further information about this position, please contact Aaron Baker- Finance Manager on 03 54 317 033 or Kirsten Ward – Accountant & Administration Team Leader on 03 5431 7045.