Job Coach Role Summary
We are seeking a dedicated and passionate Job Coach to join our team in Tamworth and surrounding suburbs. As a Job Coach, you will play a vital role in guiding clients towards job-readiness and enabling opportunities for employment once they are ready for work.
Key Responsibilities:
* Client Support: Provide support and guidance to clients to help them achieve their employment goals.
* Employer Engagement: Build relationships with local employers to source job opportunities for our clients.
* Placement Management: Place participants into sustainable employment leading to successful outcomes.
* Record Keeping: Ensure all activity is appropriately recorded and documented to meet compliance requirements.
Requirements:
* Experience: A minimum of one year's experience in customer service or a client-facing role.
* Attributes: Happy and confident liaising with multiple external and internal stakeholders, confident working to KPIs, and an overall desire to make a positive impact in the lives of others.
* Qualifications: Hold a current driver's license.
What We Offer:
* Professional Development: On-the-job training and ongoing career development opportunities.
* Job Security: Guaranteed full-time hours and job stability.
* Recognition: Quarterly incentive scheme and recognition of outstanding performance.
About Us:
We value diversity, inclusivity, and community involvement. Our mission is to empower individuals to build better working lives by providing tailored employment services and support.