We are a laptop brand that has been a pioneer in the Australian laptop industry for over 20 years, setting ourselves apart by delivering consistently exceptional quality in both our products and services.
Be part of an innovative team of laptop specialists who deeply care about technology and all of its capabilities.
With a great job growth model and knowledge training, learn from us to become an expert in the field of high-end laptops.Key ResponsibilitiesProvide first-line technical support to end-users via phone and email, troubleshoot, diagnose, and resolve basic to complex hardware and software issues.Repair, service, troubleshoot, diagnose, and resolve hardware and software issues on a wide range of different high-end laptops from the Metabox range.Non-formal QualificationsExtensive experience in the dis-assembly and re-assembly of computers and laptops.Extensive technical understanding on the inner workings of computers and the individual role each component plays.Extensive experience and an in-depth ability to troubleshoot and fault find throughout all levels of software and hardware.Ability to time manage and multi-task efficiently.Formal QualificationsCompTIA A+ CertificationGeneral Certifications in ComputersWe are looking for an ambitious and enthusiastic laptop technician who is looking to make a long term career in a successful and growing business that is punctual, well mannered and has a pragmatic approach towards his/her work.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Technical Support Specialist?
Do you have technical support experience?
How many years' experience do you have as a Laptop Technician?
Do you have customer service experience?
To help quick track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.What can I earn as a Technical Support Specialist
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📌 Laptop Technical Support Specialist
🏢 IT Channel
📍 Western Australia