About the Job
As a key account representative with a focus on customer satisfaction, you will be responsible for delivering exceptional support and advice to clients across various industries.
Key Responsibilities:
* Conduct proactive outreach to customers to provide tailored solutions and services that meet their needs.
* Achieve sales targets and key performance indicators (KPIs) related to parts and service sales by leveraging your expertise in agricultural construction and forestry equipment.
* Collaborate with internal teams to identify opportunities and streamline processes, ensuring seamless customer experiences.
* Develop and maintain strong relationships with customers through regular communication and follow-up.
Requirements:
* Minimum 5 years of experience in sales or customer-facing roles within the heavy equipment industry.
* Proven track record of success in outbound sales, customer service, or telemarketing.
* In-depth knowledge of heavy equipment parts and services, including pricing and options.
* Exceptional communication and interpersonal skills, with the ability to build rapport with customers.
* Strong organizational and time management skills, with a focus on meeting sales targets and deadlines.
* Proficiency in CRM systems and other software relevant to the role.
* Ability to work independently and as part of a team, with a focus on collaboration and results-driven mindset.