About the Role
As a Senior External Dispute Resolution Specialist, you will be responsible for managing complaint portfolios and serving as the final decision maker on disputes.
Key Responsibilities:
* Manage multiple complaint portfolios with a strong insurance background
* Serve as the primary decision maker on complex disputes
* Develop and maintain effective communication skills to resolve conflicts efficiently
Our Expectations:
We are looking for an experienced professional who can provide exceptional service to our clients by delivering high-quality dispute resolution outcomes.
About Our Organization
We offer a hybrid working environment that supports work-life balance, along with various benefits to promote employee well-being.