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Customer service representative

Newcastle
beBeeSales
Customer Services agent
Posted: 25 August
Offer description

Immerse yourself in a customer-centric environment where you can create moments that matter for our valued customers. Working within an after-market auto products retail and trade setting, you will have the opportunity to deliver exceptional customer service and build meaningful relationships.


Job Overview

This role is focused on providing genuine service and creating memorable experiences with our customers. As a key member of our team, you will contribute to positive sales performance by utilising your strong customer service skills and maintaining exceptional showroom presentation and merchandising standards.

* Emphasise safety awareness and implement safe working practices to ensure the well-being of yourself, colleagues, and customers.
* Develop and maintain positive relationships with customers through exceptional communication and interpersonal skills.
* Process stock, receive, dispatch, and store items effectively and efficiently.
* Maintain high levels of enthusiasm, cooperation, and collaboration among team members to foster a positive team culture.

As part of this role, you will also be required to work flexible hours including weekends, and hold a valid driver's license.


Key Requirements

To succeed in this position, you will need to possess:

* Strong customer service skills and the ability to build rapport with customers.
* Excellent communication and interpersonal skills.
* A willingness to work flexibly, including weekends.
* A valid driver's license.

At Repco, we value our team members and provide opportunities for ongoing training and career development. Our employee benefits package includes attractive team member pricing across all GPC AP businesses, industry award rates of pay, penalty rates, fortnightly pay cycle, and more.


What We Offer

We offer a wide range of benefits to support the growth and wellbeing of our employees, including:

* Safe and inclusive team environment.
* Employee reward and recognition programs.
* Private online community to connect with colleagues from around the country.

Join us at Repco as we propel people forward and make a lasting impact in the automotive aftermarket parts market.

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