Immediate Start Available – stable, long-term role
About Us
ABA Automatic Entrance Specialists has been a trusted provider of automatic entrance solutions in the Sydney market for over 40 years. We specialize in the supply, installation, and servicing of automatic entrance systems, offering priority installation and maintenance services to a diverse range of clients, including construction companies, body corporates, real estate agencies, and private customers.
Our commitment to service excellence and customer satisfaction sets us apart, ensuring that every project is completed to the highest standards.
The Role
We are seeking a Service & Invoicing Administrator to join our busy and supportive team at our Seven Hills office. This role is ideal for someone with experience in a service-based or trade environment who is confident handling invoicing, customer communication, and day-to-day operational support.
This is not an accounting position. The focus is on invoicing, service support, and coordination rather than financial reporting or bookkeeping.
You will work closely with our service and installation teams, helping to keep jobs flowing smoothly and ensuring customers receive prompt, professional support.
The duties of this role include, but are not limited to:
Invoicing & Order Management
· Process invoices using Oracle NetSuite.
· Enter and manage Purchase Orders and Bills.
· Create and process Sales Orders for incoming orders.
Customer & Team Communication
· Answer incoming phone calls and emails in a timely and professional manner.
· Provide proactive assistance and daily support to the service and installation teams.
· Act as a scheduler relief during periods of leave.
· Basic phone / showroom sales
Compliance & Administrative Support
· Complete inductions and ensure compliance with Work Health & Safety (WHS) requirements.
· Provide general administrative support across various business functions.
· Manage and maintain internal support platforms.
Skills and Experience
· Previous experience in a service, trade, facilities, or operations-based admin role
· Strong invoicing experience (essential)
· Service coordination or scheduling experience is highly regarded
· Experience using NetSuite or similar systems is preferred
· Strong verbal and written English communication skills are essential due to regular customer, technician, and client interaction
· Confident communicator with a customer-focused approach
· Proficient in Microsoft Office (Word, Excel, Outlook)
· Highly organised with strong attention to detail
· Ability to manage multiple tasks in a fast-paced environment
What We Offer
· Immediate start
· Stable, full-time role with a well-established business
· Supportive team environment
· Varied role with strong day-to-day involvement in operations