547717 - Patient Liaison Officer - Patient Services Department
Calvary Mater Newcastle
Permanent Full-Time
Everyone is welcome at Calvary Mater Newcastle
Join our team today!
As Patient Liaison Officer you will play a pivotal role in the Patient Services Department by providing accurate and timely information to patients, relatives and staff about the use of private health insurance in a public hospital as well as other Chargeable classifications.
Key Responsibilities
* Ensuring all admission documentation is signed in accordance with policy.
* Runing daily reports.
* Maintaining statistics.
* Conducting insurance eligibility checks.
What you bring
* Demonstrated experience providing high‐quality administrative support within a healthcare or clinical environment.
* Excellent communication and customer service skills, with the ability to engage effectively and respectfully with a diverse range of people.
* Proven high level of attention to detail, ensuring accuracy and compliance in all aspects of work.
* Strong time management and organisational skills, with the ability to prioritise tasks and meet competing deadlines.
* A genuine commitment to working collaboratively within a team and contributing to a mission‐based organisation dedicated to the care and wellbeing of others.
Role details
* Permanent Full-Time
* Salary Classification: Admin Officer Level 3 Yr 1-2.
* Remuneration: $35.84 to $36.96 per hour + superannuation + annual leave loading + salary packaging options.
Contact Leonie Nebauer, Patient Services Department Manager on email: and quote 547717
Working with us
We work together to be a source of healing, hope and nurturing to the people and communities we serve. As we work, our values are visible in how we act and treat each other.
We care for our people by providing a safe, equitable, inclusive and welcoming work environment that respects each person and their contribution to our purpose of 'Being for Others'.
We offer a high standard of patient care to the communities of Newcastle and the Hunter region and provide a comprehensive range of health services and clinics including Coronary Care and Cardiology, Surgery, Intensive Care, General Medicine, Research and 24/7 Emergency Care.
In addition to an uplifting work environment, our people benefit from:
* Family orientated to accommodate work-life balance
* Gender neutral parental leave
* Corporate discounts including Private Health Insurance and Tech products
* Benefit from up to $15,900 in salary packaging
* Employee Assistance Program
* Fitness Passport
* Leave balance transfer for NSW Health employee
This role requires the successful applicant to:
* Have unlimited working rights in Australia
* Successfully complete pre-employment checks including reference checks, work rights, criminal history check and WWCC checks to ensure suitability for the role.
* Provide evidence of immunisation as required for the role.
Join our team today!
Click 'Apply for Job' and follow the prompts.