Purpose of the Role The Key Account Manager will serve as the primary point of contact between the company and its key customers, playing a critical role in building long-term relationships, delivering tailored packaging solutions, and driving account growth. Key Responsibilities Client Relationship Management Sales & Business Development Product Knowledge & Consultation Order & Forecast Management Customer Service & Problem Solving Account Growth & Retention Reporting & Administration Internal Collaboration Job Requirements Travel Regular overnight travel to VIC and occasional travel to QLD is required. Education & Experience Formal sales training or equivalent experience in a B2B Key Account or Sales role. Experience in packaging, FMCG, or manufacturing sectors preferred. Skills & Competencies Strong negotiation and communication skills. Proficient in CRM systems and Microsoft Office. Ability to build rapport with stakeholders at all levels. Strategic thinking and effective problem-solving. Self-motivated with strong organisational and time management skills. Confident in cold calling and generating new leads. Demonstrates leadership and professionalism.