11/21/2025 QLD | Service & Project Coordinator (Marine)
Service & Project Coordinator (Marine)
The Yacht Sales Company
Full time | Maritime industry
Gold Coast, Australia
The Yacht Sales Co. are seeking a full‑time, permanent Service & Project Coordinator (Marine) to join our friendly, supportive team based at our Gold Coast Sales Centre at The Boat Works in Coomera, Queensland.
Offer and profile description
What You’ll Do
Coordinate, schedule, and oversee after sales and service works across current and pre-owned power and sailing vessels, generally ranging in LOA: 12 meters – 20 meters.
The role ensures service works are scoped accurately, executed safely and on time, with clear communication to our boat owners with meticulous CRM record‑keeping.
Key Responsibilities:
- Engage with industry trade and supply chains to deliver a seamless client experience.
- Schedule and manage works with relevant trades and suppliers
- Conduct regular site checks to capture progress updates and photos
- Meet with clients and trades to scope works and align expectations
- Maintain accurate CRM and other records
- Proactively keep customers informed on milestones
- Work with our sales team to scope out potential service offerings for their clients
- Being a profit center for the business, attention to detail is essential on general administration
Skills & Experience:
- Strong organisation and planning
- Attention to detail
- A practical understanding of boats and onboard systems (training provided)
- Excellent verbal/written communication skills
- Competent with email, MS Office, and CRM platforms (HubSpot a plus)
- Problem solving and Self-confidence essential
- Positive demeanor with the ability to work with building our team
- Pride in workplace presentation
Qualifications & Requirements:
- Full, clean Australian driver license (or equivalent)
- Reliable motor vehicle
- Boat License
- Right to work in Australia
When?
Position available for immediate start.
Spoken language(s)
English
Level of experience required
Advantages
- The Yacht Sales Co. is the largest multihull brokerage in the Asia Pacific region;
- Loyal client following and frequent repeat buyers and sellers;
- Strong brand and excellent reputation;
- A close team of colleagues who love their jobs and are passionate about providing the very best client service in the industry.
More information about the company
The Yacht Sales Co (TYSC) is a leading yacht sales and service company operating in the Asia Pacific marine industry under various previous entity names since 1997, with its head office based in Queensland, Australia.
Our team’s expertise and commitment to service excellence has earned TYSC a strong reputation for creating a unique and highly satisfactory experience for all its clients, whether they are buying yachts, selling yachts, or servicing their yacht, resulting in consistently strong sales year on year, with a market position today as one of Asia Pacific’s leading boat sales supply chains.
In 2024, based on our strong track record, the Fountaine Pajot group (Listed company on Euronext Paris) acquired a majority of shares in our company.