A leading MSP in Australia is looking for a Level 2 Service Desk professional to manage the service desk queue and oversee daily support and projects. The successful candidate will have a minimum of three years in a similar role, strong Microsoft 365 skills, and a calm approach to handling escalations. This role promises a variety of work across modern IT environments, with opportunities for growth and professional development. Applicants must have Australian work rights.#J-18808-Ljbffr