Join the Carbon Offroad Crew: IT & eCommerce Lead
Are you an IT and systems guru with a passion for streamlining and optimising? Do you get a kick out of turning messy data and clunky processes into a well-oiled machine?
We're Carbon Offroad, an creative Australian winch and recovery brand. Our business is built around a love for the outdoors, and while a passion for off-roading is a bonus, what we truly value is a shared drive for excellence and a collaborative, can-do attitude. We're on a rapid growth trajectory and need a dedicated IT and eCommerce Lead to take full ownership of our operational technology stack.
This isn't just about fixing a broken printer; it's about being the strategic brain behind our digital systems. You'll be the go-to person for everything from our Shopify store to our backend automations and IT infrastructure.
A Day in the Life
As our IT & eCommerce Lead, you'll be the owner of our entire operational technology stack. This is a hands-on role where you'll get to design, build, and manage the systems that connect our entire business.
Your key responsibilities will include:
- Cybersecurity & IT: Maintain our security protocols, manage user access, and ensure our critical data is backed up and safe.
- eCommerce Systems: Administer our Shopify store, manage product catalogues, and ensure our pricing and listings are accurate across all channels, including Amazon.
- Integrations & Automation: Build and maintain automations using tools like Shopify Flow or Zapier to ensure smooth order flows and reduce manual handling.
- Data Management: Set the standards for our product data and track key metrics to help the business make smarter, data-driven decisions.
- Internal Support: Provide day-to-day IT support to our team, from setting up new starters to troubleshooting core applications.
What We're Looking For
You're a practical, solution-oriented professional with a strong bias for simplicity and reliability over fragile complexity. You'll have:
- 5+ years of experience in business systems, eCommerce operations, or IT administration, ideally within a product-based business.
- Proven experience with Shopify administration and marketplace management.
- Competence with integrations and API-based tools. You love finding ways to automate manual tasks.
- Strong documentation habits and the ability to communicate clearly with both technical and non-technical teams.
- A practical security mindset.
- Tools you will use: Shopify, Amazon Seller Central, Google Workspace, Trello, Zendesk & Podium, Make or Zapier. Any experience with basic SQL or Python is a plus.
Why Join Carbon Offroad?
You'll be a key part of an energetic and passionate team that values innovation and collaboration. This is a chance to have a huge impact on a growing business and shape our digital future from the ground up.
Ready to drive our systems forward?
Apply
Please include examples of systems you have integrated, the error rates you’ve achieved, and how your work has impacted manual handling or costs. A short technical exercise may be required as part of the process.
Apply now! Email your resume through to [emailprotected] with the subject "Sell me a PC".
Job insights
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Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as an eCommerce Lead?
- Do you have a current Australian driver's licence?
- Do you own or have regular access to a car?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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