Seasonal Retail Team Member Job Description
The Seasonal Retail Team Member plays a crucial role in delivering an exceptional and memorable experience for customers during the seasonal Christmas period.
Job Responsibilities:
* Provide superior customer service to each person who walks through our store.
* Ensure stores are open and ready to be shopped by customers.
* Manage the movement of stock, optimize sales, file, and tidy the shopfloor, and get the store set up for promotions and sales.
* Work with the store team to maintain high standards of store presentation.
* Demonstrate strong product knowledge and research and describe product features and benefits.
* Recommend, select, and help locate products based on customer needs or desires.
* Support the store leadership team with assigned tasks in line with departmental expectations.
Requirements:
* Previous experience in a customer-service role is desirable.
* A strong focus on delivering outstanding customer service is essential.
* Ability to work in a fast-paced environment and multitask to provide service for multiple customers.
* An energetic and enthusiastic approach to store operations and a personable approach with customers.
Benefits:
* 30% team member discount for you, your friends, and family.
* We have partnered with industry leaders to bring you discounts on products and memberships, including access to a free Employee Assistance Program, 15% discount on Goodlife and Fitness First Gyms memberships, discounts on Studio Pilates and City Cave, and up to 15% off at Strike Bowling & Holey Moley.
* Endless succession pathways to different roles within Stores, Head Office, or Distribution Centre.
* Awesome in-store competitions and sales incentives.
* Gift cards for major milestones and yearly anniversary certificates.
Equal Opportunities:
City Beach appreciates the value of a diverse workforce and is passionate about actively seeking to accommodate the unique needs of all people. We are committed to building an environment that respects, celebrates, and empowers individual differences. Above all, City Beach aims to ensure everyone is treated with dignity and respect.