About The Role
We are seeking an enthusiastic and motivated Administration officer to join our Stirling office. Working with a national administration team to support business functions. This is a full time position working Monday – Friday.
Your Duties
* Managing Incoming telephone enquiries and passing on messages as required.
* Managing bookings and rescheduling for NDIS services.
* Allocating new referrals to appropriate clinicians based on experience, location and skill set.
* Organising interpreter / AUSLAN services as required.
* Ownership of site presentation, cleanliness and events preparation.
* Completing site audits as required.
* Listening and taking appropriate action from voicemail requests
* Reviewing and forwarding Faxes as required
* Creating and updating electronic records for existing clients
* Assisting with reporting as required
* Other additional administration duties as required
Role Requirements
* Administration and/or reception experience (desired, but not essential)
* Previous Health knowledge (desired, but not essential)
* Care about providing exceptional customer service
* Communicate effectively and appropriately
* Take pride in your work and focus on excellent quality
* Willingness to learn
* Data entry skills
* Exceptional attention to detail, organisational and time management skills
* Ability to monitor personal workload and manage own time
* Ability to work effectively as part of a team
* Willing to undergo a National Police Check
* Hold a or be willing to obtain Working with Children or Vulnerable Person check
We Also Provide
* Equipment and resources including a laptop, mobile phone, complete workstation setup and access to an extensive range of online assessments, subscriptions, templates and tools.
* Multi-disciplinary team approach working with Behaviour Support Practitioners, Psychologists, Occupational Therapists, Speech Pathologists, Physiotherapists, and Exercise Physiologists.
* Intensive induction program, run by our supportive Strategy and Performance team, to ensure that you are the best that you can be.
* Opportunities for career progression and advancement due to our priority to promote from within first.
* Strong and positive reputation within our industry, so you can work for a provider that you can be proud of.
Please '
Click Apply'
for this role and attach your Resume and Covering Letter.
The ORS Group is a multicultural, diverse, supportive and flexible employer, specifically encouraging applications from Aboriginal and Torres Strait Islander Australians, people from culturally diverse backgrounds, working parents, LGBQT+ and people with disabilities for positions within our company.