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Court services officer

Cairns
Department of Justice QLD
Posted: 7 May
Offer description

Queensland's court services are a crucial and fundamental cornerstone of civil society.


About the Role

This position presents an exciting opportunity to be at the forefront of the transformation and reform of Queensland's court services. Working closely with the judiciary will enhance your knowledge of the legal system and provide a rewarding experience in contributing to the delivery of justice in Queensland.


Key Responsibilities:

* Provide administrative support to ensure the efficient operation of Court Services Queensland registries;
* Deliver frontline services to court users, responding to their needs in a trauma-aware and compassionate manner;
* Maintain security, care, and control of jurors; unlock and prepare courtrooms for scheduled sittings;
* Administer oaths and affirmations to jurors, witnesses, and interpreters;
* Recognise and act on risks presented by Domestic, Family and Sexual Violence (DFSV);
* Skilfully prepare, process, and manage administrative and financial documents;
* Provide technical and administrative support to Magistrates and procedural advice to court users;
* Cultivate relationships with stakeholders, including judiciary members and government agencies;
* Use and update relevant databases and digital tools to ensure data integrity;
* Communicate information about court services, rules, practices, and procedures to the public;
* Develop skills, maintain knowledge, and stay motivated when managing challenging tasks;
* Collaborate with the team to identify and progress service improvements;
* Fulfill statutory duties as required, ensuring compliance with legal obligations.


About Us

Court Services Queensland employs over 1,300 skilled and dedicated staff across the state, who work to deliver quality outcomes for the community. Positions are available across multiple locations, including Atherton, Cairns, Charters Towers, Cloncurry, Cooktown, Innisfail, Mareeba, Mount Isa, Normanton, Thursday Island, Townsville, and Weipa.


Requirements

To be successful in this role, you will require strong communication and interpersonal skills, a high level of accuracy and attention to detail, and the ability to work in a fast-paced environment. You will also need to possess a commitment to delivering quality services and a passion for working in the justice sector.

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