Job Description
We seek a proactive customer-focused professional to join our Customer Service team. This role combines service and sales expertise with a deep understanding of products.
This person will provide quotes, manage orders, and support customers from enquiry to fulfilment.
The Role
* Deliver end-to-end support for services.
* Respond promptly to customer enquiries across multiple communication channels.
* Use Salesforce tools to generate accurate quotes and manage order workflows.
* Meet sales targets by identifying upsell opportunities.
* Escalate complex issues as required.
About the Position
* A minimum of experience in customer service or sales roles is required.
* Candidates should be confident across digital systems and able to manage multiple communication channels simultaneously.
* Excellent communication and problem-solving skills are essential.
Our core values - Passion, Integrity, Collaboration and Innovation guide everything we do. If you share these values, you will thrive here.
We are an equal opportunity employer - all applicants will be considered regardless of their background.