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Business process analyst

Roma
Talent
Posted: 26 March
Offer description

Talent International is seeking an experienced Business Process Analyst to join a Local Government client based in Regional Queensland (Roma) on an initial 3-month contract, with strong extension potential and the opportunity to transition into a permanent role.

Contract Details

* Initial 3-month contract with strong extension potential and opportunity to transition into a permanent role.
* Hybrid working arrangements (2-3 days onsite per week).
* Location: Roma, Queensland.

The role

This role will support the client in designing and embedding a contemporary, scalable Business Process Improvement (BPI) Framework. The Business Process Analyst will work closely with stakeholders to analyse current processes, design improved future-state processes, uplift internal capability, and apply the framework to a series of pilot processes. The role plays a key part in improving operational efficiency, service delivery, and consistency across the organisation.

Responsibilities

* Design and implement a fit-for-purpose Business Process Improvement Framework.
* Define process governance, roles, responsibilities, and decision-making pathways.
* Develop process mapping standards, tools, templates, and improvement artefacts.
* Facilitate workshops and engage stakeholders to document current-state and future-state processes.
* Identify and, where possible, quantify process improvement opportunities and benefits.
* Support capability uplift through workshops, playbooks, and reusable guidance materials.
* Apply the framework to pilot processes and document outcomes, insights, and recommendations.
* Contribute to a roadmap for broader process improvement rollout.

Requirements

* Proven experience as a Business Process Analyst or similar role delivering process improvement initiatives.
* Strong experience in business process analysis, mapping, and optimisation.
* Knowledge of process improvement methodologies (e.g., Lean, BPM, continuous improvement).
* Demonstrated experience facilitating workshops and working with diverse stakeholder groups.
* Strong analytical, documentation, and communication skills.
* Experience in local government or public sector environments highly regarded.

How to Apply

To find out more, please Apply for this job or contact James Grierson at james.grierson@talentinternational.com.

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