Geelong Psychology Group is a thriving well established psychology practice looking for a mature minded, flexible individual to join our admin team.
We are a team of 20 psychologists/ counsellors, some of whom have worked together for 10-15 years. We are a welcoming, innovative practice with a positive, stable team environment. We are based across a central location with several satellite offices.
We are looking to recruit a warm and enthusiastic individual to work 5 days a week (Mon-Fri) to help support our amazing team. The successful candidate would be interested in working with 1-2 other dynamic admin staff. This will be an ongoing contract.
It is a busy, fast paced practice with multiple referral pathways, that will require the suitable candidate to be able to rapidly multitask, have mental flexibility, prioritizing competing demands that can shift quickly, and also attend to details efficiently and effectively.
Key accountabilities of this role will include:
1. greeting clients
2. answering phone calls and responding to and liaising with client and third-party queries
3. problem solving administrative issues as they arise with third party providers
4. responding to client and staff emails along with instant messages via staff intranet
5. processing client payments and Medicare rebates
6. sending third-party invoices and following up unpaid invoices
7. maintaining client records
8. being a key by Sunday 12/4/26