Overview
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
DX's Solutions Engineering Team at Atlassian is seeking a highly skilled and passionate Pre-Sales Solutions Engineer to be a key driver in the growth of the DX product (getdx.com) in the APAC region. You will serve as the solution expert throughout the sales cycle, dedicated to solving our Upmarket and Enterprise customers' most complex business problems using our products and solutions, and ultimately helping to close critical deals.
Responsibilities
* Own the Technical Partnership: Integrate with DX's Solutions Engineering Team at Atlassian to be the technical force multiplier for direct sales, partners, and account teams focused on Mid-Market and Enterprise customers. Track customer profiles, complexity, strategic roadmaps, and solution success to optimize outcomes within your assigned territory.
* Drive Strategic Discovery: Execute rigorous customer discovery sessions to clearly define the current state, uncover critical business challenges, and map those needs to Atlassian products, platforms, and solutions that will unlock customer potential.
* Be a Technical Innovator: Architect and build cutting-edge technical solutions and integrations that currently do not exist, solving complex, unique customer problems with custom-tailored uses of the Atlassian platform.
* Maximize Opportunity: Identify opportunities for cross-product and solution expansion, ensuring maximum platform adoption and customer value.
* Command Product Expertise: Serve as the product expert for all Atlassian software in the pre-sales process. Articulate and demonstrate the value of our tools and how they reshape the customer's way of working.
* Forge Strategic Alliances: Build and maintain partnerships with aligned Account Executives. Review pipeline, opportunities, needs, and feedback to refine and accelerate the joint selling cycle.
* Be the Customer Advocate: Capture, track, and document product feedback and competitive intelligence from customers. Advocate for internal development by sharing insights with Product Management.
Qualifications
* 3+ years of experience interacting with mid-market customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and agility to get the job done.
* Creative problem solver who can interpret complex business problems, distill them into elegant technical solutions, and collaborate with prospects, partners, and the sales team to deliver compelling value.
* Comfortable in both high-level business contexts with executives and deep technical discussions with engineering audiences.
* Technical depth is a weapon: knowledge of programming languages (e.g., Ruby) and proficiency in query languages (e.g., Postgres SQL), plus experience using data analysis to inform decisions.
* Customer-centric mindset with a proven track record in building executive relationships and rallying internal teams to meet customer needs.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you and your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we are motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to include everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.
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