The company is looking for a skilled leader to manage delinquent accounts and oversee all aspects of recovery strategy.
Key Responsibilities:
1. Late-Stage Account Management
o Lead the end-to-end management of delinquent and defaulted accounts, ensuring clear exit strategies are in place.
o Oversee account workout activity from initial arrears through to final resolution.
o Maintain robust frameworks for managing distressed assets.
o Provide reporting and insight on portfolio health and recovery performance.
2. External Recovery Partners
o Manage relationships with third-party providers, including repossession agents and legal partners.
o Establish service-level agreements to ensure consistency and performance accountability.
o Evaluate provider capability and outcomes, identifying areas for improvement.
3. Asset Management Expertise
o Act as an internal subject-matter expert on asset valuation, condition, and disposal strategies.
o Support portfolio and underwriting teams with data-driven insights into residual values and market demand.
4. Cross-Functional Collaboration
o Collaborate with Portfolio Management to identify emerging risks in specific sectors or industries.
o Work closely with Underwriting to ensure current credit policies reflect market conditions.
5. Legal and Litigation Oversight
o Oversee legal and litigation work associated with defaulted accounts, ensuring commercially justified outcomes.