Operations Coordinator – Rostering & Scheduling Permanent Full-time | Pagewood Starting salary: $65,000 - $75,000 Super Bonus Incentives Looking for an opportunity to showcase your customer service skills or leverage your rostering and scheduling expertise in a booming industry? Join our successful team of over 220 full-time staff and enjoy a secure, rewarding, and energetic workplace. We're looking for a standout Operations Coordinator to keep our schedules tight, our technicians moving, and our clients smiling. Perks: Competitive salary with uncapped bonus incentives, paid promptly every time. Enjoy on-site access to our fully equipped gym, sauna, and recreational games area. Supportive colleagues and a culture built on teamwork and camaraderie. Daily complimentary meals and unlimited Campos coffee. A modern, vibrant office designed for collaboration and success. Conveniently located within walking distance to Westfield Eastgardens. As our Operations Coordinator, you will: Be our clients' primary point of contact, delivering top-notch service over the phone and via email. Ensure seamless experiences whilst coordinating between our clients and skilled technicians. Schedule the installation, maintenance and repairs for residential home lifts, keeping operations running like a well-oiled machine. Tackle administrative tasks and deliver exceptional customer service. To excel in this role, you should: Possess confident, professional communication skills (phone and email). Demonstrate proven experience in rostering and scheduling. Exhibit strong organisational skills and attention to detail. Maintain composure under pressure. Thrive as a proactive problem-solver who thrives on juggling tasks, planning ahead, and solving problems. Why Lift Shop? Since 2003, Lift Shop has led the way in mid to upmarket residential lifts, delivering cutting-edge solutions with style and reliability. With our hubs in Sydney, Melbourne, Brisbane, Perth, and Los Angeles, we're making global waves. Discover more about us at www.liftshop.com.au or take a peek at our USA site, www.elevatorboutique.com This is your opportunity to take ownership of your role, make an impact, and grow in a thriving and expanding industry. Apply now!