Technical Account Manager (Product Specialist) – Cairns
Leading technical solar wholesaler in the Asia-Pacific region
Apply your technical knowledge and account management skills to market-leading solar power technologies and join a team leading the way in Australia's shift to a clean energy future.
* Salary package – salary + super + employee share ownership (shareholder)
* Culture of excellence and teamwork – staff are led by a management team that empowers employees to be creative, work autonomously and to actively contribute ideas and opinions to business decisions
* Be cutting-edge – you'll be working with market-leading technologies and acknowledged industry experts (such as our MD who has won multiple Australian Engineering Awards)
* Huge growth potential - join a rapidly expanding business in a booming renewable energy sector
* Supportive team environment - small team working directly with our MD, GM and Managers to deliver high-quality procurement support
* Travel opportunities – Staff have travelled across Australia, to Europe, New Zealand and US for conferences, to run training events or to acquire specialised training
* Modern office workplace – centrally located Cairns office with excellent facilities including staff breakout areas, pool table, table tennis table, massage chair, gym, electric scooter, basketball hoop. Other benefits include an annual company retreat, employee health/wellness/discounts "Pirkx" membership.
About Us:
AC Solar Warehouse is one of Australia's leading solar wholesalers, supplying high-quality solar and energy storage equipment to installation companies across Australia and New Zealand. Over the last 14 years, we've grown from a small start-up into the largest Enphase and SolarEdge wholesaler in the country, supported by our offices and distribution centres in Cairns and Melbourne, and 3PL distribution centres in Brisbane, Sydney, Adelaide, Perth, Auckland and Christchurch.
We're proud to contribute to Australia's clean-energy transition while offering the lifestyle benefits of living and working in beautiful tropical North Queensland. Our sales, logistics, procurement, engineering, manufacturing, marketing, warehouse and finance teams all play a part in supporting our customers and ensuring they receive exceptional service, technical support and innovative products. This customer-first mindset has been the foundation of our long-term growth and reputation.
Our culture centres on excellence, teamwork and shared success. With close to 35 staff across our offices, we believe our business thrives when our people do. We work hard, support each other, celebrate our wins and have fun along the way. As we continue to grow, we remain committed to being the most professional and supportive solar wholesaler in Australia and New Zealand.
About the Role:
Our sales and technical team, primarily based at our Cairns head office, is growing, and we're looking for a Technical Account Manager (Product Specialist) to join us. This role suits someone with a strong technical background who enjoys working closely with customers, providing expert advice, and building long-term relationships in a fast-paced B2B environment.
As a Technical Account Manager (Product Specialist), you'll be the primary point of contact for key customers, providing accurate technical support and product guidance both pre and post sale. You'll develop a strong understanding of our products and services, work closely with internal teams to ensure a smooth customer experience, and support account development through trusted technical relationships.
This is not a traditional sales role. Success in this position comes from combining technical expertise with excellent communication and problem-solving skills. You'll be a trusted advisor to customers, a strong collaborator internally, and an advocate for quality service within a growing company at the forefront of the solar industry.
Our modern Cairns office environment offers a great balance of professionalism and personality. We work hard, lift each other up during busy periods and genuinely celebrate team wins. It's a friendly, close-knit workplace where your contribution will be recognised and valued.
AC Solar Warehouse is proudly 100% Australian and employee-owned. Our founder and Managing Director remains hands-on in the business and leads with a supportive, empowering and team-focused approach. If you're looking to make a meaningful impact, work with great people and grow with a respected industry leader, this is the opportunity for you.
Selection Criteria:
* Relevant electrical trade, engineering degree or strong technical background / experience
* Previous success in a B2B account management or technical sales role
* A track record of developing and implementing successful account management strategies
* Proven ability to build strong, lasting relationships across varied stakeholders
* Excellent communication and problem-solving skills and a high level of attention to detail
* High level computer literacy
A current driver's license is essential.
An immediate start is on offer. Please complete the online application form and submit your CV and a cover letter highlighting your fit with the selection criteria.